Privacy policy

Last updated: October 24, 2026

1. About This Policy

This policy describes how kedoujia handles personal information when you browse our website, make a purchase, or get in touch with us.

For privacy questions or requests, email hello@kedoujia.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and address details, including your name, email address, phone number, and billing or delivery address.
  • Purchase and transaction records, such as items ordered, order amount, payment status, shipping details, and return or refund history. Payment credentials needed to complete a purchase are handled by payment providers.
  • Information you choose to send us, including customer service messages, return requests, account form responses, and optional subscription details.
  • Device and store activity data, which may include your IP address, browser and device details, pages visited, cart activity, cookie identifiers, and privacy settings.

We may obtain this information from you, through your use of the store, or from service providers involved in payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Personal Information

We use personal information to:

  • Take payment, process and deliver orders, and manage returns and refunds.
  • Send purchase-related messages and respond to support requests.
  • Operate, maintain, and improve the store.
  • Identify fraud, security concerns, and misuse.
  • Comply with legal, accounting, and recordkeeping requirements that apply to us.

If you sign up for promotional emails, we’ll use your contact details to send them. You can unsubscribe through the instructions in any promotional message or by contacting hello@kedoujia.com. You may still receive messages needed to manage your orders or requests.

4. When We Share Information

We provide information to Shopify, payment processors, shipping carriers, and other service providers when needed to run the store, fulfill orders, protect the store, or assist customers.

We may also disclose information when the law requires it, in response to valid legal requests, to protect legal rights, with your instruction or consent, or as part of a business transaction with safeguards required by applicable law.

5. Shopify and International Processing

Shopify hosts our store and processes personal information to provide commerce, payment, security, and related services when you browse or buy from us.

Shopify and other service providers may process information in the United States or other countries. Their own privacy notices describe how they handle information independently.

6. Cookies and Related Tools

Cookies and similar technologies support store functions such as checkout, cart and session continuity, saved preferences, and security. Tools provided through the store platform may also supply information about performance and usage.

You can control cookies in your browser and through any privacy settings offered on the store. Disabling some cookies may prevent parts of the store from working as intended. Where available, use the store’s privacy controls to change optional cookie settings.

For questions about cookies or your privacy choices, contact hello@kedoujia.com.

7. Storage Period and Security

We keep personal information for the time needed to meet the purposes described here. The appropriate period may depend on our relationship with you, order and refund handling, legal recordkeeping requirements, fraud prevention, and dispute resolution.

We use reasonable measures to safeguard personal information. However, online transmission and storage cannot be guaranteed to be completely secure. Please do not send us full payment card numbers or account passwords by email.

8. Privacy Requests and Choices

Depending on your location and applicable law, you may be able to request access to, a copy of, correction to, or deletion of your personal information. You may also have the right to opt out of certain types of processing, such as targeted advertising or a qualifying sale or sharing of personal information. Exceptions may apply.

To make a request, or to appeal a decision where applicable law provides an appeal right, email hello@kedoujia.com. We may ask for information reasonably needed to verify your identity or confirm an authorized agent’s authority.

We’ll respond within the time limits set by applicable law and won’t unlawfully treat you differently for exercising a privacy right. Where applicable, you may also raise a concern with the relevant privacy regulator.

9. Children’s Information

If you believe a child under 13 has given us personal information, please contact hello@kedoujia.com. We’ll review the situation and take any action required by applicable law, including deleting the information where required.

10. Updates and Contact Details

We may revise this policy when our practices or legal requirements change. The latest version will show its updated date. If required, we’ll give additional notice or obtain consent before a material change takes effect.

kedoujia
159 Madden Rd
Arcadia, LA 71001
United States

Email: hello@kedoujia.com
Website: https://kedoujia.com